We want you to LOVE your 3D Crystal. We go through strict quality control for EVERY piece we ship out! Your satisfaction is VERY important to us.
As our product is a custom creation, PutMeInCrystal.com products are NON-REFUND**ABLE**. Once a purchase is made our 3D artists begin working
on your order almost immediately. Canceling your order disrupts our work flow and increases our costs. We ask you to only make a purchase if you want to. There are no partial refunds offered once your purchase has been made.****
Replacements are only offered subject to damaged product receive due to shipping. Please refer to Section 4 of our terms of use outlining the parameters required for reporting damages in time, in order to qualify for replacements. ****
