Your crystal order is packaged in a beautiful gift box with satin interior.It is protected by a shipping sleeve to ensure there is no damage to your crystal during transport.
Shipping costs are flat rate $17.50.
Customer orders will be delivered to the shipping address entered at the time the order was placed to countries that are offered on our website. If a country is not mentioned on our website the customer may contact the seller to determine if an exception can be made to ship to that country. **** PutMeInCrystal.com is not liable for shipping errors made due to incorrect information entered on our website at the time the order was placed. Any incremental costs in shipping due to such error will be charged to the customer.****
Orders are shipped and released from our factory in mint condition. Should there by any damage upon receipt, it is the responsibility of the customer to settle the dispute with their local carrier. If the customer wishes a replacement of their order due to shipment damage, a photo of the damaged product + packaging must be provided to the seller within 72 hours (3 days) from the time the package was delivered. Any issues must be reported in writing at the time of receipt of the order.****
All delivery times indicated on our website are based on AVERAGES. This means we will make our best effort to complete your order within the communicated time. HOWEVER as our product is not ‘off the shelf’ and requires elaborate customization, PutMeInCrystal.com is NOT responsible for delayed shipment****
Crystal blocks are heavy. As we ship them by courier we are charged on the weight which increases by each unit sold. For this reason you are paying what the carrier charges us based on the # of units you order. Having said this our rates are competitive and work out to an EXCELLENT savings ESPECIALLY when ordering multiple units.